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    How long does shipping generally take?

    We ship using USPS First Class Mail and USPS Express Mail. You can expect your packages to arrive in 5-7 days.

    Can I return my Item(s)?

    If something isn't working out, let us know! We'll email you a shipping label so you can send it back.

    Can I buy Wholesale orders?

    Yes, Wholesale orders are available. Send us an email at support@koiacollective.com.

    How can I be a Brand Rep?

    We'd love to have you as member on our Ambassador Team! Shoot us an email at the "Contact Us" section of our site and we can go from there.